A: Your clothes are always washed and dried separately in their own machine. Each order is labeled with customer information and processed accordingly.

A: Your clothes are weighed in when we accept your order, so you will know the exact total before you leave the store. Pickup orders are weighed once they are back in the store. The updated weight and total will show up on your account.

A: You will receive a text message when the order is ready for pick-up. We can also email if preferred.

A: We accept cash, debit, and major credit cards. Many customers choose to store their card information on our secure software for easier checkout.

A: We recommend a washable laundry bag, as we can wash and dry that with your order, but any container is acceptable. We sell laundry bags at the store for your convenience.

A: Yes! There is always an attendant on duty to assist customers and answer questions.